6.
Do you have any major quality accidents occurred? How to deal with?
We have very strict pre-shipment inspection process, so the defective rate of our products is less than 1%. But since our products are electronic products, we can not ensure that the components will not have qualitative change during transportation and storage. Anyway, we haven’t received complaints from our clients or consumers. As for small scale of exchange, you need to return the products first, we’ll have an inspection and evaluation, and finally make a replacement.